Understanding Our Privacy Policy Structure
Our privacy policy at Lirunex establishes comprehensive data protection standards for all Cambodian users. We implement strict protocols to safeguard personal information throughout every trading session. The policy covers data collection, processing, storage, and sharing practices across our platform.
Cambodian traders can access our complete privacy documentation through the client portal. We maintain transparency about information handling procedures and user rights. Our policy complies with international data protection standards while respecting local Cambodian regulations.
The privacy framework includes specific sections addressing account verification, trading data, and communication preferences. We update these policies regularly to reflect changing regulatory requirements. Users receive notifications about any significant policy modifications through their registered email addresses.
Core Privacy Principles
We operate under five fundamental privacy principles that guide all data handling activities. First, we collect only necessary information required for account operation and regulatory compliance. Second, we process data exclusively for stated purposes related to trading services.
Third, we implement robust security measures to protect stored information from unauthorized access. Fourth, we provide users with complete control over their personal data preferences. Fifth, we maintain strict limitations on data sharing with third parties.
- Minimal data collection approach
- Purpose-specific information processing
- Advanced encryption protocols
- User consent mechanisms
- Regular security audits
| Privacy Component | Implementation | User Benefit |
|---|---|---|
| Data Encryption | AES-256 standard | Maximum security |
| Access Controls | Multi-factor authentication | Account protection |
| Storage Limits | Defined retention periods | Privacy compliance |
| User Rights | Data portability options | Full control |
Personal Information Collection Methods
We collect personal information through multiple channels during account registration and ongoing platform usage. The primary collection occurs during the KYC verification process when users submit identification documents. Additional data gathering happens through trading activities, deposit transactions, and customer support interactions.
Cambodian users provide basic identification details including full name, date of birth, and residential address. We also collect contact information such as email addresses and phone numbers for account security purposes. Financial information includes bank account details and payment method preferences for transaction processing.
Account Registration Data
During account creation, we gather essential information required for regulatory compliance and platform access. Users must provide valid identification documents such as Cambodian national ID cards or passports. Address verification requires utility bills or bank statements dated within three months.
We collect employment information and income details to assess trading suitability and risk tolerance. Investment experience data helps us provide appropriate trading tools and educational resources. All submitted documents undergo verification through secure automated systems and manual review processes.
- Government-issued identification
- Proof of residential address
- Contact details (email and phone)
- Employment and income verification
- Investment experience assessment
Data Processing and Usage Purposes
We process collected information for specific business purposes related to trading services and regulatory compliance. Primary processing activities include account verification, transaction monitoring, and risk management procedures. We also use data for customer support, platform improvement, and regulatory reporting requirements.
Trading data analysis helps us enhance platform performance and identify potential security threats. We process communication preferences to deliver relevant market updates and educational content. Financial information processing enables secure deposit and withdrawal operations across supported payment methods.
Trading Activity Monitoring
Our systems continuously monitor trading activities to detect unusual patterns and potential security breaches. We analyze transaction histories to identify suspicious activities and comply with anti-money laundering regulations. Position monitoring helps us manage risk exposure and provide appropriate margin requirements.
Market data integration allows us to offer real-time pricing and execution capabilities. We process order flow information to optimize trade execution and minimize slippage. Performance analytics help us identify areas for platform enhancement and user experience improvements.
| Processing Purpose | Data Types | Retention Period |
|---|---|---|
| Account Verification | Identity documents | 7 years |
| Transaction Monitoring | Trading records | 5 years |
| Customer Support | Communication logs | 3 years |
| Risk Management | Financial data | 5 years |
Information Storage and Security Measures
We implement enterprise-grade security measures to protect stored user information from unauthorized access and cyber threats. Our data centers utilize advanced physical security controls including biometric access systems and 24/7 monitoring. Digital security measures include encryption, firewalls, and intrusion detection systems.
Data storage follows geographic distribution principles with primary servers located in secure facilities. We maintain backup systems to ensure data availability and business continuity. Regular security assessments and penetration testing validate the effectiveness of our protection measures.
Encryption and Access Controls
All sensitive data receives encryption using industry-standard AES-256 algorithms during transmission and storage. Database encryption protects stored information from unauthorized access attempts. We implement role-based access controls limiting employee access to necessary information only.
Multi-factor authentication requirements apply to all administrative access attempts. We maintain detailed access logs recording all data interactions for audit purposes. Regular password rotation policies and session timeout controls enhance overall security posture.
- Network-level firewalls and monitoring
- Application-layer security controls
- Database encryption and access logging
- Physical data center security measures
- Regular security audits and assessments
Third-Party Information Sharing Policies
We maintain strict limitations on information sharing with external parties and service providers. Sharing occurs only when necessary for business operations, regulatory compliance, or user-requested services. We require all third parties to maintain equivalent data protection standards through contractual agreements.
Payment processors receive minimal financial information required for transaction completion. Regulatory authorities may receive information as required by Cambodian financial regulations. We never sell or rent personal information to marketing companies or unauthorized third parties.
Service Provider Relationships
Our third-party service providers include payment processors, technology vendors, and regulatory compliance services. Each relationship involves comprehensive data protection agreements specifying handling requirements and security standards. We conduct regular audits of service provider security practices and compliance procedures.
Cloud service providers receive encrypted data only and cannot access unencrypted information. Customer support outsourcing partners access limited information necessary for issue resolution. We maintain detailed records of all third-party data sharing activities for transparency and audit purposes.
| Third Party Type | Information Shared | Purpose |
|---|---|---|
| Payment Processors | Transaction details | Payment processing |
| Regulatory Bodies | Compliance reports | Legal requirements |
| Technology Vendors | System logs | Platform maintenance |
| Support Partners | Account inquiries | Customer assistance |
User Rights and Data Control Options
Cambodian users possess comprehensive rights regarding their personal information stored on our platform. These rights include access to collected data, correction of inaccurate information, and deletion of unnecessary records. We provide user-friendly tools for exercising these rights through the client portal interface.
Data portability options allow users to export their information in standard formats for personal use or transfer to other services. We process rights requests within specified timeframes and provide confirmation of completed actions. Users can modify privacy preferences and communication settings at any time through account management tools.
Data Access and Correction Procedures
Users can request complete copies of their stored personal information through the client portal or customer support channels. We provide data exports in commonly used formats including PDF and CSV files. Information accuracy corrections can be submitted through secure online forms or direct customer support contact.
We verify user identity before processing data access requests to prevent unauthorized information disclosure. Complex correction requests may require supporting documentation to ensure accuracy. We maintain records of all data access and modification activities for audit and compliance purposes.
- Complete data access and export
- Information correction and updates
- Account deletion and data removal
- Communication preference management
- Third-party sharing opt-out options
Cookie Usage and Tracking Technologies
Our platform utilizes cookies and similar tracking technologies to enhance user experience and platform functionality. Essential cookies enable basic platform operations including user authentication and session management. Analytics cookies help us understand user behavior patterns and improve platform performance.
We provide detailed cookie preferences allowing users to control non-essential tracking activities. Cookie consent banners appear during initial platform visits with clear options for acceptance or customization. Users can modify cookie settings through browser controls or platform preference panels.
Cookie Categories and Functions
Essential cookies maintain user sessions and enable secure platform access without requiring repeated authentication. These cookies cannot be disabled without affecting platform functionality. Performance cookies collect anonymous usage statistics to identify areas for improvement and optimization.
Marketing cookies track user preferences to deliver relevant educational content and market updates. Social media cookies enable content sharing features and platform integration capabilities. We regularly review cookie usage to ensure compliance with privacy regulations and user preferences.
Privacy Policy Updates and Communication
We review and update our privacy policy regularly to reflect changing business practices, regulatory requirements, and user feedback. Significant policy changes receive prominent notification through email communications and platform announcements. Users can access current and previous policy versions through the legal documentation section.
Minor policy updates occur without specific notification but include version dating and change summaries. We maintain transparency about modification reasons and implementation timelines. Users who disagree with policy changes can exercise their right to account closure and data deletion.
Policy Update Communication Methods
- Email notifications for major changes
- Platform banner announcements
- Legal documentation version history
- Customer support information sessions
- Regulatory filing updates
Our commitment to privacy protection extends beyond policy documentation to practical implementation across all platform operations. We continuously evaluate privacy practices against evolving industry standards and regulatory requirements. Cambodian users can contact our privacy team directly for specific questions or concerns about data handling practices.
| Communication Method | Purpose |
|---|---|
| Email Notifications | Inform users of major changes |
| Platform Banners | Highlight policy updates |
| Documentation Section | Access to policy versions |
| Customer Support | Answer privacy questions |
| Regulatory Filings | Compliance transparency |
❓ FAQ
How does Lirunex protect my personal data in Cambodia?
We use AES-256 encryption, multi-factor authentication, and secure data centers with biometric access to safeguard your information.
Can I access and correct my data on the Lirunex platform?
Yes, you can request data access, corrections, and export through our client portal or customer support services.
Does Lirunex share my information with third parties?
Information sharing is limited to essential service providers under strict agreements and never sold to unauthorized parties.
What types of cookies does Lirunex use?
We use essential, performance, marketing, and social media cookies to support platform functionality and improve user experience.
How will I be notified of privacy policy updates?
Major updates are communicated via email and platform banners; all versions are accessible in the legal documentation section.